Please read this document carefully before using the lv99 platform. By registering or using our services, you agree to comply with all terms stated herein.
Welcome to lv99, an online betting and casino platform operating in Malaysia. This Terms and Conditions document constitutes a legally binding agreement between you as the user ("Member") and lv99 ("Platform", "We"). It sets out the rules, rights, and responsibilities governing the use of all services offered at lv99.wine.
By registering an account, logging in, or using any part of the lv99 platform, you confirm that you have read, understood, and agree to be bound by all terms stated herein. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
Six core values that form the framework of our platform's terms of use
Only players aged 18 and above with a valid, verified account may use the lv99 platform in full.
All deposit limits, withdrawal conditions, and bonus wagering requirements are clearly stated with no confusing fine print.
Every bonus and promotion comes with reasonable wagering requirements, designed to deliver real value to loyal lv99 players.
Your personal information is protected by 256-bit SSL encryption and will not be shared with third parties without your consent.
All games use independently certified RNG technology. Any attempt at cheating or game manipulation will be acted upon.
Lv99 provides self-management tools and support for players who need assistance to ensure gambling remains a form of entertainment.
By accessing, registering, or using the lv99 platform in any way, you acknowledge that you have fully read and understood these Terms and Conditions. This acceptance is an absolute condition for use of the platform.
Lv99 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform after any changes are published constitutes your acceptance of those changes.
To register and use the lv99 platform, you must meet all of the following requirements:
Each individual is only permitted to hold one (1) account at lv99. Owning multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of existing balances. lv99 employs advanced detection systems to identify duplicate accounts.
Lv99 conducts a Know Your Customer (KYC) process for all members. You may be required to submit identity verification documents such as an identification card, passport, or other supporting documents. This process is mandatory before your first withdrawal and may be requested at any time for security and compliance reasons.
You are solely responsible for maintaining the confidentiality of your account password. lv99 will not be liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact lv99 support immediately if you suspect any suspicious activity on your account.
Lv99 supports a variety of popular payment methods in Malaysia, including online banking via FPX, digital wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as direct bank transfers. All deposits are processed instantly and credited to your account within minutes.
Minimum and maximum deposit limits vary by chosen payment method. The latest limit information is available on the platform's Deposit page. lv99 reserves the right to modify these limits at any time with reasonable notice to members.
Withdrawals are processed according to the following policy:
Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee. lv99 will notify members via their registered email before any charges are applied. Funds in inactive accounts will not be forfeited without written notice.
All bonuses and promotions offered by lv99 are subject to wagering requirements and specific rules set for each offer. These conditions will be clearly stated on the relevant promotions page or in the promotional notification email.
The wagering requirement is the number of times the bonus amount (or deposit plus bonus) must be wagered before a withdrawal can be made. This requirement varies by bonus type:
Lv99 operates a zero-tolerance policy against bonus abuse. This includes holding multiple accounts to claim bonuses repeatedly, obvious arbitrage betting intended to meet wagering requirements without genuine risk, and the use of automated software or bots to accumulate bonuses. lv99 reserves the right to void bonuses and related winnings and to close accounts where abuse is confirmed.
The lv99 VIP Programme consists of four tiers — Silver, Gold, Platinum, and Diamond. Tier upgrade eligibility is based on cumulative wagering within a defined period. VIP benefits include weekly cashback, a personal account manager, higher deposit and withdrawal limits, and invitations to exclusive promotions. Visit the VIP for full details.
Lv99 offers a wide range of game categories including online slots, Live Casino, sports betting, poker, table games, and more. Each game category has its own specific rules available within the respective game interface.
All game outcomes are final and cannot be disputed once determined by the system. In the event of a technical interruption during a game session, lv99 will review the system logs and provide a fair resolution based on actual recorded game data.
For sports betting, all odds are subject to change until the bet is confirmed. Accepted bets are final. lv99 reserves the right to void bets in the event of an obvious error in odds setting or any unusual anomaly.
The use of any automation software, bots, scripts, or tools that provide an unfair advantage in games is strictly prohibited on the lv99 platform. Violation of this rule may result in immediate account suspension and forfeiture of all wins obtained using such methods.
Lv99 takes our responsibility to protect your personal information seriously. All data you provide to lv99 is secured with 256-bit SSL encryption technology — the same standard used by leading banking institutions worldwide.
Lv99 collects information necessary to manage your account, process financial transactions, verify identity, prevent fraud, and comply with relevant legal requirements. This information includes full name, date of birth, identification card number, bank account details, and transaction records.
Your information will not be sold, transferred, or shared with any third party for marketing purposes without your explicit consent. lv99 only shares necessary data with payment service providers, third-party game providers, and relevant regulatory bodies, solely for platform operation purposes.
For full details on how we handle your data, please read our Privacy Policy lv99.
You may close your lv99 account at any time by contacting our support team. Before closure, please ensure all eligible balance withdrawals have been processed. Any funds remaining in the account after closure will be handled in accordance with standard withdrawal procedures.
Lv99 reserves the right to suspend or close any member's account without prior notice in the following circumstances:
If you feel you need a break from the platform for personal reasons or responsible gambling concerns, lv99 offers temporary or permanent self-exclusion options. Contact customer support or visit the Responsible Gambling for more information.
Lv99 provides its services on an "as-is" basis and makes no guarantee that the platform will operate without interruption, errors, or delays at all times. While we strive to maintain 99.9% uptime, technical disruptions beyond our control may occur.
Lv99 shall not be liable for:
In the rare event that lv99 is found liable for direct losses demonstrably caused by a platform error, compensation is limited to an amount equivalent to your deposits in the 30 days preceding the incident.
Lv99 reserves the right to update these Terms and Conditions at any time. The latest version is always available on this page with a clear update date. Significant amendments will be communicated to registered members via email or in-platform notice at least 7 days before taking effect, except where changes are required for urgent legal or security reasons.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising in connection with these terms shall first be resolved through mutual negotiation between both parties before any other action is taken.
Lv99 firmly believes that gambling should be enjoyed purely as entertainment, not as a source of income or a means of addressing financial difficulties. We are committed to providing a safe and responsible gambling environment for all members.
The lv99 platform provides a range of self-management tools that can be activated at any time:
For more information and support resources, please visit the Responsible Gambling which provides guidance and contact information for relevant support agencies.
You now understand your rights and responsibilities as a lv99 member. Register today and enjoy a safe, fair, and rewarding betting experience.
By registering, you confirm that you are 18 years of age or older and agree to these Terms and Conditions. Play responsibly.